It is like a dream of every young and educated girl to become a successful telephone operator at some multinational company. Such positions are available at hotels, airports, restaurants and big offices. Here are the top 10 tips to become a successful telephone operator.
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10. Become Competitive:
The job requires the applicants to be competitive, well qualified and physically fit. If you want to become a successful telephone operator and are appearing for an interview, then learn to be competitive and face the challenges.
9. Nature of the Job:
Usually the telephone operators ensure quality customer services. As compared to men, the women are given high preference for this job. No matter they are operating in the hotels, airports or an office, the operator has to show full dedication.
8. Know Your Responsibilities:
The basic job responsibilities of a receptionist include;
- She has to attend a customer and guide him towards the manager’s office.
- Her duty is to keep a record of the visitors on a daily basis and check the working of the rest of the staff members during the working hours.
7. Seating of the Telephone Operator:
A telephone operator’s seat is close or in front of the entrance door as she has to welcome the visitors and direct them to their correct paths. Every now and then, a telephone operator makes announcements on the behalf of her CEO. She attends the telephone calls the whole day and tends to accomplish the goals of her job.
6. Expected Salaries:
An operator’s salary depends upon a number of factors, such as the working hours, the weekend bonuses and additional allowances. It is either the basic pay or allowance-based pay.
5. Monthly Basic Pay:
The basic pay is the fixed salary she receives monthly. The expected starting pay is about USD90 per month, while for experienced operators it is likely to raise upto USD120 per month.
4. Additional Allowances:
The allowances are offered to experienced candidates. You have to work for two to three years before availing this opportunity.
Quarterly Allowance: USD40 to USD80
Extra Working Hours’ Bonus: USD5-USD10 per hour
3. Educational Requirements:
Even though there is not any restriction of educational background, there are a few education requirements you need to fulfill. A telephone operator needs to hold a first or second class graduate degree in any of the hospitality subject.
2. Grip over Her Subjects:
She is required to have strong grip over English speaking, listening, reading and writing. Mathematics, business studies and geography should be her optional or compulsory subjects till the GCSE level.
1. Additional Skills Required:
Your age should be more than 20 years at the time of submitting the application. The height required for this job is 5’2 in case you are applying for a job at a lavish hotel or airport. I am sure this guide will help you become a successful telephone operator and you can initiate a successful career ahead.